Refund Policy

Risk-Free Guarantee

We stand behind the quality of our work. If you're not satisfied with our services, we offer a risk-free guarantee with the following conditions.

Refund Eligibility

Refunds are available within 7 days of receiving your estimate if you are not satisfied with the accuracy or quality of our work. You must provide specific reasons for the refund request.

Refund Process

To request a refund, contact us at frank.moore@primecost.biz with your order details and reason for the refund. We will review your request within 2-3 business days.

Non-Refundable Services

Monthly package subscriptions are non-refundable after the first 7 days. Rush services and custom engineering work may have different refund terms as specified in the service agreement.

Revisions Policy

We offer immediate and unlimited revisions at no additional cost. Before requesting a refund, please allow us the opportunity to address any concerns through our revision process.